Candle Care Kit
Essential Candle Accessories for Longer Burn Times
Get more glow from your favourite 3 Wishes candles…
A must-have for every candle lover, our Candle Care Kit comes with everything you need to extend the burn time of your favourite 3 Wishes candles. By using these tools before and after every use, you’ll prevent common issues like tunnelling and uneven burning which can reduce burn time significantly.
Presented on a beautifully crafted metal tray, the kit comes with three essential tools to keep your candles burning brightly.
Each 3 Wishes Candle Care Kit comes with:
- 1 x Wick Trimmer – effortlessly trim wicks to the right length before each lighting to avoid the wax tunnelling, or the flame getting too large and the candle becoming too hot.
- 1 x Wick Dipper – straighten the wick to ensure an even burn every time.
- 1 x Candle Snuffer – extinguishes your candle neatly and safely without splashing hot wax. Hold over the flame for 30 seconds and then once out, we recommend placing the glass lid back on your jar candle to prevent excess smoke.
Engraved with the signature 3 Wishes logo, the tools and tray are elegant enough to keep on display next to your candles. However, each kit comes with its own care pouch if you prefer to store your candle accessories away when not in use. Get the most out of your 3 Wishes candles with our Candle Care Kit. They also make a gorgeous gift for the candle lover in your life.
Returns
We want you to be happy with your order. Should you wish to return or exchange an item, please contact us via email at enquiries@3wishes.com.au
We will endeavour to resolve your issue as quickly as possible, but please allow our customer service team 2 business days to get back to you.
What should I do if my goods are faulty?
We strive to make the very best quality lifestyle products for you to enjoy in your home. If you suspect your goods are faulty in some way, we want to help resolve the issue.
To enable us to assist you, please follow these steps.
- Email us at enquiries@3wishes.com.au
- Include your order number and a description of the fault or issue.
- If the fault is visual, please include a photo.
- For faulty candles or skincare, please also include a photo of the batch date. You’ll find this on the base of the candle jar and on the packaging of the skincare product.
What happens if my order arrives damaged or broken?
In the unfortunate event of your order being damaged in transit, please follow these steps.
- Email us at enquiries@3wishes.com.au
- Include your order number and photos of the damaged goods.
How much does shipping cost?
We send all 3 Wishes orders through Australia Post. The cost of postage varies and is calculated by weight and box size.
Enjoy FREE shipping to anywhere in Australia when you spend $99 or more.
How long does delivery take?
All 3 Wishes orders are shipped from South Australia.
Estimated delivery times for standard post:
South Australia: 2 – 4 business days
All other states and territories: 3 – 8 business days
Postage Delays: Australia Post advises that COVID-19 is still causing disruption and delays within their postal system. Extreme weather may also impact delivery times.
Do you offer Express Post?
Yes, we do. Australia Post advises that Express Post is still their fastest postal delivery option. However, please be aware that their Express Post guarantee of next-business-day delivery is currently suspended.
Estimated delivery times for Express Post:
South Australia: 1 – 2 business days
All other states and territories: 2 – 5 business days
Can I track my delivery?
Yes! Once your order has been shipped, you will receive an email with your tracking number.
Visit the Australia Post website and enter your tracking number for up to date info about your delivery here.
