Is it necessary to trim my candle wick?
Yes! Each time you relight your candle, you should always make sure to trim the wick back down to approximately 0.5cm. This will ensure that your candle will burn correctly and evenly.
If you light a wick in its 'mushroom' phase, it can cause wick crackling or popping. This leads to black soot marks being left on the inside of your candle jar.
How do I stop my candle from tunnelling?
If you notice your candle is tunnelling through the centre and leaving a thick margin of wax on the inside of the glass, it could mean you have blown your candle out too soon on the first burn.
There is a way to prevent memory rings and tunnelling – and it’s easy to do! The very first time you burn your new candle, you must make sure to leave it burning for approximately 2-3 hours to allow the entire surface of the wax to be melted. As soon as you can see the wax has melted all the way to the side of the jar, then it is safe to extinguish. This step is most important the first time you burn your candle, but it’s a good habit to follow with each subsequent burn, too.
Are 3 Wishes products natural and free of harmful chemicals?
Absolutely! All 3 Wishes candles and skincare are made with safe ingredients of the highest quality. Wherever possible, we choose natural and organic ingredients. We create all our product formulations from scratch, so you can be confident every product is free from sulphates, parabens, fillers, dyes, and other questionable substances.
Our candles are artisan-crafted using eco-friendly soy wax, vegetable wax, and lead-free, organic cotton wicks.
To make our bath and body care range, we source the highest quality raw ingredients including clays, essential oils, dried flowers and herbs, coconut oil, sunflower oil, and goat’s milk. Everything that’s good for your skin - and nothing that isn’t!
Where are 3 Wishes candles and bath & body care products made?
All 3 Wishes products are lovingly handmade in our factory in the village of Hahndorf, South Australia.
What payment methods do you accept?
Payment at checkout can be completed using VISA, MASTERCARD, PayPal, and Afterpay.
How do I make a wholesale enquiry?
Interested in wholesale? Please email us at firstname.lastname@example.org
Please include the following information:
- Contact name and number
- Specific products required
- Date products are required by
- Any other relevant information